Privacy Policy

1. Introduction

Grand Slam Painting & Construction LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Submit a contact form or request a quote
• Call or email us
• Sign up for our services
• Communicate with us

This information may include:

• Name
• Email address
• Phone number
• Service address
• Project details and service requirements
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• Date and time of visits

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To respond to your inquiries, provide quotes, and deliver our painting and construction services
• Communication: To contact you regarding your projects, appointments, and service updates
• Improve Our Services: To understand how visitors use our website and improve user experience
• Analytics: To analyze website traffic and user behavior for business insights
• Marketing: To send you information about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights

4. Analytics and Tracking

We use analytics tools to track website usage and improve our services. This includes:

• Page view tracking
• Session tracking
• Form interaction tracking
• Service interest tracking

This data is collected anonymously and used solely for improving our website and services. We do not sell or share this data with third parties for their marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, cloud storage)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly consent to sharing your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and project inquiries are typically retained for 2-3 years for business and legal purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at info@grandslamspokane.com or call us at (509) 791-3220.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: