Terms of Service
Last Updated: January 2025
1. Acceptance of Terms
Welcome to Grand Slam Painting & Construction LLC. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
2. Services
Grand Slam Painting & Construction LLC provides professional painting, construction, and home improvement services in Spokane, Washington and Northern Idaho. Our services include but are not limited to:
- Interior and exterior painting
- Deck installation and repair
- General construction work
- Multi-family services
- Home improvement projects
3. Estimates and Quotes
All estimates and quotes provided are:
- Free of charge for initial consultations
- Valid for 30 days from the date of issue unless otherwise specified
- Subject to change based on project scope modifications or unforeseen circumstances
- Not binding until a formal contract is signed by both parties
4. Service Agreements
4.1 Contract Terms
All work will be performed according to a written contract or work order that specifies:
- Scope of work
- Materials to be used
- Timeline for completion
- Total project cost
- Payment terms
- Warranty information
4.2 Change Orders
Any changes to the original scope of work must be documented in writing and signed by both parties before implementation. Additional charges may apply for change orders.
5. Payment Terms
- Deposit: A deposit may be required before work begins, typically 30-50% of the total project cost
- Progress Payments: For larger projects, payments may be made in installments based on project milestones
- Final Payment: Final payment is due upon project completion and customer satisfaction
- Late Payments: Late payments may incur additional fees as specified in the contract
- Payment Methods: We accept cash, checks, and credit cards (fees may apply)
6. Cancellation and Refunds
6.1 Customer Cancellation
Customers may cancel services according to the following terms:
- Cancellations must be made in writing
- Cancellations before work begins may incur a cancellation fee to cover administrative costs
- Deposits are generally non-refundable once work has commenced or materials have been ordered
- You will be charged for work completed and materials purchased up to the cancellation date
6.2 Company Cancellation
We reserve the right to cancel or refuse service if:
- Safety concerns arise
- Weather conditions make work unsafe or impractical
- Payment terms are not met
- The customer breaches these Terms
7. Warranties and Guarantees
We stand behind our work with the following commitments:
- Workmanship warranty as specified in your service contract
- Manufacturer's warranties on materials (passed through to customer)
- Free touch-ups within the warranty period for defects in workmanship
- Warranty does not cover damage from improper use, accidents, or normal wear and tear
8. Liability and Insurance
Grand Slam Painting & Construction LLC is fully licensed and insured. We carry:
- General liability insurance
- Workers' compensation insurance
- Washington State Contractor License
- Idaho Contractor License
Our liability is limited to the cost of correcting defective work or, at our option, refunding the amount paid for the defective work. We are not liable for indirect, incidental, or consequential damages.
9. Customer Responsibilities
Customers agree to:
- Provide accurate information about the project and property
- Ensure access to work areas
- Remove or protect valuables and personal items in work areas
- Notify us of any concerns or issues promptly
- Ensure pets are secured during work hours
- Provide adequate parking and workspace access
- Make timely payments according to the contract
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Grand Slam Painting & Construction LLC and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
11. Website Use
When using our website, you agree to:
- Provide accurate and truthful information
- Not use the website for any unlawful purpose
- Not attempt to gain unauthorized access to any part of the website
- Not interfere with the website's operation or security
- Not transmit viruses or malicious code
12. Disclaimer of Warranties
Our website and the information provided are offered "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
13. Limitation of Liability
To the fullest extent permitted by law, Grand Slam Painting & Construction LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
14. Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through:
- Good faith negotiations between the parties
- Mediation, if necessary
- Binding arbitration in Spokane County, Washington, if mediation fails
These Terms shall be governed by the laws of the State of Washington.
15. Indemnification
You agree to indemnify and hold harmless Grand Slam Painting & Construction LLC from any claims, damages, losses, or expenses arising from your breach of these Terms or your use of our services.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
17. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
18. Contact Information
For questions about these Terms of Service, please contact us:
Grand Slam Painting & Construction LLC
Email: info@grandslamspokane.com
Phone: (509) 791-3220
Service Area: Spokane, WA & Northern Idaho
Licensed & Insured • WA & ID Contractor
Our Commitment to You
At Grand Slam Painting & Construction, we're committed to providing exceptional service with transparency and integrity. These terms are designed to protect both you and us, ensuring a smooth and successful project. If you have any questions or concerns about our terms, we're happy to discuss them with you.